TERMS & CONDITIONS

PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE CONTINUING TO USE THIS SITE AS "VISITORS TO THIS WEBSITE/APP ARE BOUND BY THE FOLLOWING TERMS AND CONDITIONS ("TERMS")"

The Company reserves the right to change or remove these terms and conditions at any time, including limited to tariff plans, and to post those changes on its website without providing customers with any prior notice.

The Guidelines, Directions, and/or Orders issued by TRAI and/or the DoT apply to the Tariff Plans and Offers.

There are no installation fees for Zapbytes Technologies Pvt. Ltd. Connections for broadband Plans with long tenure.

All mentioned plans are subject to change or discontinuation without prior information. As this is a prepaid service, tariffs and charges for the selected plans must be paid in advance and are not refundable.

Any introductory fees paid to regional partners of Zapbytes at the time of installation are not refundable.

GST @ 18% is reflected in the tariff or charges and must be paid in addition to the plan fees.

If the provider cannot construct a new connection to the required address, it may only offer the user a refund for his first money. A "person" chosen by Zapbytes is supposed to receive ONU back. Any logistics firm chosen by Zapbytes to collect the ONU from the client location may do so, including the local cable provider, a retail partner, or a third party. Once the assets have been returned in exactly the same condition as when they were received, the interest-free security deposit will only be repaid electronically and not in cash. After Optical Network Unit (ONU) approval by zapbytes, the reimbursement will be executed within 45 working days. Any problem with ONU must be fixed by zapbytes within 5 working days of filing a complaint with Zapbytes. Refunds must be handled to the bank account specified at registration or to the bank account or digital wallet connected to the phone number registered with zapbytes. Refunds are not to be made to any other bank accounts. Refunds to customers should not be made in cash or cheques. Zapbytes Technologies Pvt Ltd shall always be the owner of the ONU devices it provides in exchange for a security deposit, and it retains the right to take them back in the event that the connection is terminated, given up, or becomes inactive. Without providing prior notice to the Customer, the Company has the right to alter or discontinue any promotional campaign and to post such changes on its website. The Customer is presumed to have read such postings.

The LAN port is where the speed commitment made by a plan ends. Wi-Fi speed is dependent on the customer premise's internal coverage and device performance. Every brand name and business name are registered or unregistered trademarks of their respective owners.

You consent to receive any promotional messages or materials and to be contacted by Zapbytes or their sub-vendors by providing your information to us and/or contacting us through any channel, including a phone call, social networking site, website, etc. Not every price that is given is accessible upon renewal. Moreover, rates may vary depending on the region. The costs shown are on a monthly basis. Promotion plans and introductory offer plans are temporary and subject to cancellation without notice. These are one-time onboarding plans that are not renewable. The OTT Bundle is only accessible on multi-plans, and Zapbytes reserves the right to modify or replace it at any moment without giving a reason.

Zapbytes is launching plans with 1 OTT bundle option at an Add-on cost of INR 100/- month + GST. Subscribers/customers must read the terms and conditions very carefully.

Taxes are not included in the prices quoted..
On particular Fibre (FTTH) plans given by Zapbytes, no additional security deposits for the ONU will be charged in any cities under Delhi NCR and HARYANA. Without giving a reason, Zapbytes reserves the right to make revisions, changes, or cancellations at any moment. If a subscriber uses a broadband connection fraudulently, inappropriately, for commercial purposes, or both, Zapbytes retains the right to terminate the connection for that subscriber group as Zapbytes sees fit. By subscribing to the aforementioned programmers, you acknowledge these Terms and Conditions as a legally binding contract between Zapbytes and each client.

DISCLAIMER
We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided “AS IS ” with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk. The Company reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website. The information contained in this website is for general information purposes only. The information is provided by the Company and while We endeavor to keep the information up to date and correct, We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will Company be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits are arising out of, or in connection with, the use of this website. Through this website You are able to link to other websites which are not under the control of The Company. We have no control over the nature, content and availability of those sites. The inclusion of any links or third-party content does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, the Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.